Support for Maia

Last updated: 27 June 2026

Need help with Maia? Contact us at admin@trymaia.app and we will get back to you as soon as we can.

What we can help with

Email us if you need help with:

• Getting started with Maia
• Account access or sign-in issues
• App bugs, crashes, or missing progress
• Subscription access or premium features not unlocking
• Questions about your data or deleting your account
• Feedback about the app experience

Please include the email address connected to your Maia account, the device you are using, and a short description of what happened.

Subscriptions and billing

Maia subscriptions are handled through Apple using the App Store's in-app purchase system. If you need to manage, cancel, or request a refund for a subscription, please use your Apple ID subscription settings or contact Apple Support.

If your subscription is active but Maia does not recognize it, email us at admin@trymaia.app and include a screenshot of your active subscription status if you can.

Privacy and data requests

For privacy questions, data access requests, account deletion, or other rights requests, email admin@trymaia.app.

You can also review our Privacy Policy and Terms of Service.

Crisis support

Maia is not an emergency or crisis service and is not a substitute for professional mental health care. If you are in immediate danger, distress, or thinking about harming yourself, contact local emergency services or a qualified crisis support line immediately.

Contact

Email: admin@trymaia.app